Committed to delivering sustainable
services through excellence that align
with your mission and goals
Our leadership experts collaborate with your team to provide tailored solutions by building trust with results.
Our mission and goal is to build a relationship with you by understanding your unique needs and delivering exceptional results that will earn your trust. We offer specialized and customized services that enhance your brand image, elevate guest satisfaction, and create unforgettable experiences, while also being mindful of your valuable resources and ensuring maximum effectiveness.
Service Recovery +
Service Resilience
Service Recovery & Service Resilience is within your reach! Our model ensures your teams have the learned skills to proactively resolve issues and concerns from the moment an opportunity presents itself. Together we will set expectations for recovery resolution through accountability and follow up to ensure sustainability.
The key differentiator with our service recovery model is our time spent with your team, service observations, focus groups, and follow up all while leaving your team with tools for their day to day. Our goal is to lessen the occurrences by building trust and loyalty with your customers. Your success is most important to us!
Culinary Excellence is paramount to a memorable guest experience. It’s not a secret that challenges face us daily in the hospitality world. We welcome the opportunity to walk side by side with your team creating excellence for your guests. Leave it up to us to listen intently to your needs and partner with you to transform your operation.
Culinary Excellence
Work-Life Balance can be tough at times, and we help you treat all team members as customers. Our whole health holistic approach to concierge consulting is to bring optimal mind, body and soul performance to you and your teams. Through various coaching platforms your staff is provided the tools to better manage what life hands them - both personally and professionally. Local Stone is passionate about the well-being of your team!
Health + Wellness
Marketing is essential for your business success, and we recognize its significance. We understand that effective marketing strategies drive brand awareness, customer engagement, participation and revenue growth. Our experienced marketing team employs a strategic approach, utilizing a mix of traditional and digital marketing techniques to reach and engage target audiences.
Marketing + Graphic Design
As technology advances, IT/Cyber Security has become paramount in today's digital landscape. We understand the critical importance of safeguarding sensitive data, protecting against cyber threats, and ensuring the confidentiality, integrity, and availability of our IT systems and networks.
IT + Cyber Security
Effective project management is crucial for success. We recognize the significance of project management in achieving goals. Our skilled project managers bring a wealth of experience and expertise to ensure that our projects are completed on time, within budget, and to the highest quality standards.
Project Management
“Our genuine person-centered care and customized services are driven by proactive anticipation with accountability and continuous improvement - This is our commitment
to 5 STAR excellence.”
— Krista, Founder of Local Stone, LLC